News from the Research Desk

Illinois Courts launch personalized guide service

Illinois Court Help is a new, free service from the Illinois Courts that connects people to the information they need to go to court. Call or text (833) 411-1121 to connect with a trained court guide who can provide specific answers to questions about the court process, like how to e-file court documents and how to appear in court by phone or video.   

Illinois Court Help is a go-to source for court information, especially for people who don’t have a lawyer. Guides will provide step-by-step instructions to help make the court process less confusing. Court users will also be able to access plain language forms that can be used in any Illinois court.  

While Illinois Court Help will not provide legal advice, guides will refer people to legal aid and other community services that can help them solve their problem. 

Initial hours of operation are 10:00 a.m. to 2:00 p.m. Monday to Friday, with expanded hours to come over the next few months.   

Visit ILCourthelp.gov to find more information.   

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