Website Accessibility Statement

The Mount Prospect Public Library is committed to ensuring that all users, including individuals with disabilities, have equal access to our digital content, applications, and online services.

The library has adopted the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA as its standard for web accessibility. We strive to ensure that our website and digital materials conform to these guidelines wherever possible.

Accessibility Roadmap

The library maintains a documented, ongoing accessibility plan to identify, prioritize, and remediate barriers on our website. This roadmap demonstrates our good-faith efforts to provide equitable access to all users. Our roadmap includes:

Current Remediation Efforts

• Reviewing existing web pages, documents, and applications for accessibility gaps
• Prioritizing frequently used and essential content for remediation
• Ensuring new content is created in accessible formats from the outset
• Evaluating third-party resources and working with vendors to improve accessibility

Priority Improvements

1. General Website Functionality – navigation, menus, forms, and interactive elements
2. Compliance-Required Postings – Open Meetings Act (OMA) and Freedom of Information Act (FOIA) materials, including board meeting schedules, agendas, and approved minutes
3. Policies and Forms – library policies, applications, and downloadable forms
4. Third-Party Resources – evaluating vendor content and applications for accessibility and working with vendors to improve compliance

Legacy or Archival Content

Some older or archival documents may not yet meet accessibility standards. The library is actively reviewing and remediating legacy content based on usage, priority, and available resources.

Accessible Format Requests

If you encounter accessibility barriers on our website or need information in an alternative format, you may request an accessible version by contacting us via email at info@mppl.org or phone at (847) 253-5675.

Alternative formats may include plain text, HTML, large print, or staff-assisted reading. Requests will be addressed promptly, and accessible content will be provided as soon as reasonably possible.

Contact for Digital Accessibility Concerns

For questions, feedback, or concerns about the accessibility of the Mount Prospect Public Library’s website or digital resources, please contact us via email at info@mppl.org or phone at (847) 253-5675. The library is committed to responding in a timely manner and ensuring equitable access to all users. For details on the library’s formal accessibility obligations and procedures, please see our ADA Policy.

Physical Accessibility and Accommodation Statement

Mount Prospect Public Library is committed to ensuring that its facilities, services, programs, and resources are accessible to all members of the community, including individuals with disabilities. The library complies with the requirements of the Americans with Disabilities Act of 1990 and applicable Illinois accessibility laws, including the Illinois Human Rights Act. For additional information, see our ADA Policy.

Building Accessibility

The library provides:

• Accessible parking spaces
• Elevator access to public floors
• Wheelchair-accessible pathways and seating areas
• Accessible restrooms

Public service desk staff are ready to assist patrons with retrieval of materials or navigating the building upon request.

Assistive Equipment & Technology (In-Library Use Only)

All assistive equipment is available for in-library use only. Patrons may inquire at the Information Desk or Research Desk for availability and assistance. The following accessibility equipment and assistive technologies are available for use inside the library:

• Mobility Support
  • Transport (wheel) chair
  • Walkers with baskets

• Assistive Listening
  • Listening Assistance Device for use during programs and events

• Low Vision & Magnification Technology
  • SmartView Synergy SI desktop video magnifier
  • Zoomax Snow 7″ handheld digital magnifier

Program Accommodations

The library provides reasonable accommodations for public programs and services. Requests for accommodation at a public program must be received at least seven (7) days prior to the event to allow adequate time for arrangements. Contact us via email at info@mppl.org or phone at (847) 253-5675 to request accommodations.

Service Animals

Service animals are welcome in accordance with the ADA.

ADA Concerns & Complaint Procedure

Any individual with a concern or complaint regarding the Mount Prospect Public Library’s compliance with the Americans with Disabilities Act is requested to complete the ADA complaint form, which is available at the Information Desk.

Questions regarding accessibility or requests for accommodation may also be directed to us contacting us via email at info@mppl.org or phone at (847) 253-5675.

The library will make every reasonable effort to respond promptly and address accessibility concerns in a timely manner.