Social Services

The Mount Prospect Human Services Department provides access to a number of social services and can also help residents navigate the services offered by other agencies. The Human Services Department can be reached at: 847-870-5680.

Wheeling Township
(Boundaries: Lake Cook Rd./North Central Rd./South Des Plaines River/East – Wilke Rd./West)
1616 N. Arlington Heights Road, Arlington Heights, IL
847-259-7730

Elk Grove Township
(Boundaries: Central Rd./North Devon Ave./South Mt. Prospect Rd./East Rohlwing Rd./West)
2400 S. Arlington Heights Road, Arlington Hts., IL 60005
847-437-0300

United Way of Metro Chicago Neighborhood Services
Includes links to Chicago-area social services and a locator tool to search for services by zip code.

Catholic Charities
North-Northwest Regional Services Center
1717 Rand Rd. Des Plaines, IL 60016
847-376-1200

Northwest Compass, Inc.
1300 W. Northwest Hwy., Mt. Prospect, IL  60056
847-392-2344
The mission of Northwest Compass, Inc. is to work in partnership with communities to empower families and individuals to achieve self-sufficiency and improve their quality of life. Northwest Compass, Inc. provides assistance with housing, employment, child-care, education etc.

Housing

Mount Prospect Human Services Department 
50 S Emerson St Mt. Prospect, IL 60056
847-870-5680

Catholic Charities
North-Northwest Regional Services Center
1717 Rand Rd. Des Plaines, IL 60016
847-376-1200

Northwest Compass, Inc. 
1300 W. Northwest Hwy. Mt. Prospect, IL  60056
847-392-2344
The mission of Northwest Compass, Inc. is to work in partnership with communities to empower families and individuals to achieve self-sufficiency and improve their quality of life. Northwest Compass, Inc. provides assistance with housing, employment, child-care, education etc.

The Harbour
1440 Renaissance Dr. Suite 240
Park Ridge, IL 60068
847-297-8540
The Harbour provides emergency shelter and transitional living to female identifying youth ages 12-20, offering 24/7 assistance by texting SHELTER to 77948.

Domestic Violence/Sexual Assault

WINGS (Women in Need Growing Stronger)
847-519-7828
Hotline: 847-221-5680

Northwest CASA: Northwest Center Against Sexual Assault
847-806-6526
24-Hour Crisis Hotline: 888-802-8890

Life-Span
Life-Span-Des Plaines Office: Monday-Friday, 9 a.m. to 5 p.m.
For assistance with Domestic Violence issues-court orders, counseling etc. Services are available in English, Spanish and Polish and other translators are available if needed.
847-824-0382
847-824-0189 (TTY-TDD)

Illinois Domestic Violence Services
24-hour Help Line: 877-863-6338

National Domestic Violence Hotline
800-799-7233

Food/Clothing Pantries

Mt. Prospect Village Food Pantry Program 
847-870-5680

The Kid’s Pantry (Semi-annual giveaways of children’s clothing, baby items, toys etc.)
400 E. Gregory St., Mount Prospect, IL 60056
224-715-4466
thekidspantry@gmail.com

Elk Grove Township Food Pantry
847-437-0300

Wheeling Township Food Pantry
847-259-7730

Northwest Compass, Inc.
847/392-2344

Medical Clinics

Walgreen’s/Advocate Walk-in Health Clinic
(Insurance, Medicare, Medicaid accepted: Average cash cost is $59-74)
1701 Kensington (Kensington & Wolf)
Mount Prospect, IL 60056
847-635-9962

The Clinic at Walmart
Mount Prospect Plaza
Rand Road & Central
Mount Prospect, IL 60056
847-590-0002
Affordable walk-in care; open seven days a week; open 24 hours

ACCESS Genesis Center of Health and Empowerment
1 N. Broadway, Des Plaines, IL 60016
847-298-3150
All patients are welcome regardless of the ability to pay. Also accepts All-Kids, Medicare, Medicaid, and most insurance plans.

Amita/Alexian Brothers Immediate Care Facility
(Cost is comparable to an ER visit at a hospital)
800 Biesterfield Road
Elk Grove Village, IL 60007
847-437-5500

Behavioral Health

NAMI (National Alliance on Mental Illness)
Local Resources Helpline:  847-716-2252 or 217-522-1403

Holbrook Center for Counseling & Psychotherapy (Catholic Charities)
1717 Rand Road
Des Plaines, IL 60016
847-376-2100

Northwest Community Healthcare Behavioral Health
901 W. Kirchhoff Road
Arlington Heights, IL 60005  
847-618-1000 / 847-HEALING (432-5464)

Amita Alexian Brothers Behavioral Health
Hoffman Estates, IL
1-855-383-2224 / 1-800-432-5005

National Suicide Prevention Lifeline
1-800-273-8255

Crisis Text Line
Text HELLO to 741741 to text anonymously with a Crisis Counselor