News from the Reference Desk
A vast majority of the 440,000 senior citizens who registered to receive free transit rides over the last three years will lose the privilege on Sept. 1. The Chicago Tribune posted this article which discusses the income caps of seniors who will qualify.
The Village of Mount Prospect is hosting a seminar on the Illinois Home Repair and Remodeling Act. The hour-long seminar, titled “Home Repair and Remodeling: Know Your Consumer Rights,” will be presented by the Office of the Attorney General Lisa Madigan-State of Illinois and will be held on May 11, 2011 at 10:00 a.m. at the Mount Prospect Village Hall, 50 S. Emerson Street, Mount Prospect.
The seminar will focus on the Home Repair Remodeling Act and will review the resources that the Attorney General’s office provides on the topic. Information will include:
How to avoid home repair scams
Tips for finding a contractor What a contract should include
Protecting yourself during the project
What to do if you are the victim of a home repair scam
Attendance is limited so RSVP by May 5, 2011 to firstname.lastname@example.org or 847-818-5289.
Additional Links from Office of the Attorney General Lisa Madigan-State of Illinois:
Frustrated when you can't reach a live customer service representative at Company ABC? There are two online sources to retrieve mostly toll-free phone numbers for many of the major companies and service organizations, as well as the steps to expect in the automated attendant's menu, average wait times, and user ratings.
Dial A Human: http://dialahuman.com/
Both sites are monitored by actual callers who share their experiences and tips to reach a live staffperson. Other suggestions to keep your waiting times low and receive quality service were noted today in the Chicago Tribune.