Month: July 2021

News from the Research Desk Blog

Federal discount available to assist with internet bill

Get connected with a federal discount on internet service at home. To find out if you qualify, go to getemergencybroadband.org or call 833-511-0311The Emergency Broadband Benefit is a temporary program from the Federal Communications Commission (FCC) that provides eligible households discounts of up to $50 a month on their internet bill. 

Who qualifies? Any household with a member that: 

  • *Has income at or below 135% of the Federal Poverty Guidelines, or participates in other government assistance programs; 
  • *Receives free or reduced school lunch or breakfast; 
  • *Received a Federal Pell Grant this year; 
  • *Lost significant income due to job loss or furlough since February 19, 2020; or 
  • *Meets low-income criteria for a COVID-19 program or a participating provider’s program. 

There are three ways for eligible households to apply: 

  1. Contact a participating broadband provider directly to learn about their application process. If you are unable to apply through them directly, you will have to apply using option 2 or 3 below, and then contact a participating provider to select an eligible plan. 
  1. Go to GetEmergencyBroadband.org to apply online and to find participating providers near you. After you apply, you will have to contact a participating provider to select an eligible plan. 
  1. Call 833-511-0311 for a mail-in application or print a copy, and return it along with copies of documents showing proof of eligibility to: 

Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742

For more information, visit GetEmergencyBroadband.org 

Illinois agencies warn of phishing scams

phishing text message exampleThe Illinois Department of Transportation (IDOT), the Illinois Department of Employment Security (IDES) and the Illinois Secretary of State DMV are aware of text and email messages being sent fraudulently on their behalf, asking for personal information.  

While the messages might look official, a government agency will never request personal information, such as Social Security numbers or banking information, via text or email. If you receive such a message, delete it. Do not provide any information or click any links. Doing so could install malware on your device or computer.

To protect your personal information, take the following precautions:  

  • *Delete unsolicited emails and texts requesting personal information or promising state driver’s licenses or IDs. Do not click on any links contained in such emails or texts, as they may place malware on your computer or devices.

*Hang up on any calls, including robocalls, that ask you to take immediate action or provide personally identifiable information. Consider blocking the number.

*Ask to use other types of identifiers besides your Social Security number.

*Keep your software up to date, including operating systems and antivirus protection programs on your computer, phone and other devices. Most can be set to update automatically.

If you have questions about phishing scams or identity theft, please call the Illinois Attorney General’s Consumer Fraud Hotline in Chicago at 800-386-5438 (TTY: 800-964-3013). Spanish speakers may call 866-310-8398. 

For more information about how to avoid phishing scams, visit the FTC website. 

Mount Prospect Senior Opportunities Survey

illustration of a paper form with a pencilThe Mount Prospect Village Human Services Department is looking for input from older adults in the community about expanding activities, programming, and events in the Farley Community Room. Results from a 2019 focus group indicated that seniors would like to have a place to gather in the community. The department has created a survey for seniors to offer feedback and specify the activities they would like to see offered. The Human Services staff would appreciate your participation.  Print copies of the survey are available at the Village and at the Mount Prospect Public Library. To access the survey online, please click here.