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News from the Reference Desk

Illinois Veterans History Project

The Illinois Veterans History Project was launched by Secretary of State Jesse White to create a permanent record of the names and stories of Illinois war veterans and civilians who served our state and country during war, so that their contributions will be not be forgotten.

To participate in the Illinois Veterans History Project, veterans or their family members can obtain an Illinois Patriots Information Forms online, at driver services facilities or public libraries throught Illinois.

Veterans or their family members can complete this form and share their remembrances on the back or on a separate sheet of paper. Those who participate will receive an Official Certificate of Appreciation for their participation in this project.

By Patricia Smolin on October 26, 2012 Categories: Veterans

IDES is holding a Healthcare & Healthcare Technology Hiring Event

IDES is holding a Healthcare & Healthcare Technology Hiring Event tomorrow.

WHEN:           Thursday, October 25, 2012
TIME:             10:00 until 11:00 Veterans
                         11:00 until 2:00 Open to the General Public
WHERE:        723 West Algonquin Rd, Arlington Hts, Illinois

 LivHome, Skokie
Positions: Caregivers, CNA’s and Personal Assistants

VNA Health Care, Aurora
Positions: Systems Administrator, Information Technology Help Desk, and EMR Form & Template Developer

SeniorBridge, Northfield
Positions: CNA’s and Health Aides

Addus Healthcare, Inc., Palatine
Positions: Payroll Specialist, Database Developer, Registered Nurse, Physical Therapist and Occupational Therapist

Freedom Home Care, Highland Park
Positions: CNA’s and Caregivers

Alexian Brothers Health Systems, Elk Grove
Positions: CNA’s, PCT and Administrative Positions

Clearbrook, Arlington Heights
Positions: Rehab Aids, Mental Development Trainers and Residential Counselors

Home Instead, Elk Grove Village
Positions: CNA’s and Residential Counselors

By Patricia Smolin on October 24, 2012 Categories: Employment, Jobs

Furnace and Central A/C Reviews

A pricey appliance purchase deserves some consumer research and a furnace investment is no exception. Consumer Reports hasn’t reviewed individial models since 2000, but it does provide descriptions of the top sellers.

Another site, FurnaceCompare gives details of brand models and customer feedback in very organized listings.

The most recent reviews of central a/c brands are noted in the Consumer Reports May 2012 issue.                                                                                              

And the Library’s access to ChicagoCheckbook is also useful when learning more about heating/cooling contractors. Please let us know if you need help using this or any of our subscription databases.

 

By Patricia Smolin on October 23, 2012 Categories: Consumer

Senior Job Seekers

AARP has a new employment site,  workreimagined.org. You can log into it through your LinkedIn ID. It lists job openings from organizations with a commitment to hire older workers.

On a related note, MPPL is hosting a session on Tuesday 11/20/12 at 1:30p:

What the Senior Candidate Has to Offer: Wisdom, loyalty, experience – are you making the most of your marketable qualities as a mature job seeker? Bob Podgorski of St. Hubert Job and Networking Ministry will offer tips for presenting your skills and experiences as a senior candidate to a potential employer. Please register online or by calling 847-253-5675.

By Patricia Smolin on October 11, 2012 Categories: Employment, Jobs, Seniors

Illinois Toll Road Rates

Searching for cash costs vs. I-PASS rates on the Illinois Toll Roads?   Check all tollways on Rates by Toll Plaza.

By Patricia Smolin on October 9, 2012 Categories: Travel

YouTube Business Videos

YouTube has a category for university level videos in Business.  Lectures from institutions such as Stanford, Yale, Harvard CPL, and Carnegie Mellon,  among others, are organized into useful subcategories:

Leadership
Finance
Management
Entreprenuership
Globalization
Supply Chain Management
Operations Management
Human Resources Management
Accounting
Marketing
Business Ethics

By Patricia Smolin on September 26, 2012 Categories: Business

Boosting Customer Service

Some new titles in the Library’s collection were recently highlighted at a Jump Start Your Business session, a series of business programs offered by the Library and Mount Prospect Chamber of Commerce.

@ Your Service : How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques / Frank Eliason. (658.812 ELI) 2012

Scammed : How to Save Your Money and Find Better Service in a World Of Schemes, Swindles, And Shady Deals / Christopher Elliott. (332.024 ELL) 2012

Customer Service Management Training 101 : Quick and Easy Techniques That Get Great Results / Renee Evenson. (658.3124 EVE) 2012

The Apple Experience : Secrets to Building Insanely Great Customer Loyalty / Carmine Gallo. (658.812 GAL)

Winning The Customer : Turn Consumers Into Fans and Get Them to Spend More / Lou Imbriano, Elizabeth King. (658.802 IMB) 2012

Uplifting Service : The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet / Ron Kaufman. (658.812 KAU) 2012

The Loyalty Leap : Turning Customer Information into Customer Intimacy / Bryan Pearson. (658.8343 PEA) 2012

Who’s your Gladys? : How to Turn Even the Most Difficult Customer into Your Biggest Fan / Marilyn Suttle and Lori Jo Vest. (658.812 SUT) 2009

What’s Your Problem? / Jon Yates. (381.34 YAT) 2011

By Patricia Smolin on September 20, 2012 Categories: Business, Consumer

Counting Campaign Dollars

The Federal Election Commission (FEC) administers and enforces the Federal Election Campaign Act (FECA) – the statute that governs the financing of federal elections. The FEC is an independent regulatory agency and is assigned to disclose campaign finance information, to enforce the provisions of the law such as the limits and prohibitions on contributions, and to oversee the public funding of Presidential elections.

You can retrieve detailed lists of contributors based on type (individual or organization) and search for summary financial information about candidate campaigns, party committees, and other political committees.

Among thousands of data tables in the Campaign Finance Disclosure Portal is the Table of Contribution Limits 2011-2012

Historical data is available from the FEC’s Public Records Office (800) 424-9530 (press 2 when prompted) or e-mail pubrec@fec.gov.

By Patricia Smolin on September 19, 2012 Categories: Economic, Elections, Finance, Voter Info

TaskRabbit, Postmates and Cherry

New ways to post and reply to odd job requests include using smartphone apps like TaskRabbit, Postmates and Cherry.

Brad Stone, senior writer for Bloomberg Businessweek, shared his experiences on a recent NPR program, Marketplace.

By Patricia Smolin on September 15, 2012 Categories: Employment, Jobs, Technology

What’s FRED?

What is FRED? Short for Federal Reserve Economic Data, FRED is an online database consisting of more than 55,000 economic data time series from 45 national, international, public, and private sources.

FRED, created in 1990 and maintained by Research Department at the Federal Reserve Bank of St. Louis, combines data with a tools that help us understand and display economic data.

The categories that can be searched include: Money, Banking & Finance; Population, Employment & Labor Markets; Production & Business Activity; Price Indexes; International and Regional Data.

By Patricia Smolin on September 13, 2012 Categories: Consumer, Economic, Finance